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Troubleshooting GCP BigQuery

This guide provides troubleshooting resources for common issues with GCP BigQuery connector.

Common Issues

Issue Description Link
Resource Loading Failure Connector fails to load BigQuery resources due to authentication, authorization, or API quota limit issues. Includes RESOURCE_EXHAUSTED errors and permission denied errors. Troubleshoot Resource Loading

Escalation Checklist

If the issue cannot be resolved through the specific troubleshooting guides, escalate it to the appropriate team with the following details:

  • Timestamp of the error - Include the exact time the alert was triggered
  • Grafana dashboard and alert screenshots -
    • Grafana → Dashboards → Bigquery folder → Bigquery dashboard
    • Grafana → Alerting → Alert rules → BigQuery Resource Loader Exception. Include Resource loader panel and relevant metrics
  • Quota usage screenshots - From GCP Console showing current usage and limits
  • Error logs - Include any logs from the BigQuery Connector client-side actions, or test steps that reproduce the issue
  • Current connector configuration details - Configuration settings and deployment information
  • Relevant user actions - Actions leading up to the error

For additional assistance, see How to Contact Support for detailed guidance on reaching out to the support team.

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