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Privacera Platform

Increase Privacera portal timeout for large requests

If you have a large number of users, groups, roles, or another defined in Privacera, the portal may timeout while retrieving the data. You can increase the request timeout to ensure that these requests do not timeout.


  • You are logged in to the machine where you have Privacera Manager installed


  1. In a terminal, enter the ~/privacera/privacera-manager directory.

  2. Add the following variables to the config/custom-properties/ file:

    • hystrix.command.default.execution.isolation.thread.timeoutInMilliseconds: Specifies the length of time in milliseconds that a thread may run.

    • ribbon.ConnectTimeout: Specifies the TCP connection timeout in milliseconds.

    • ribbon.ReadTimeout: Specifies the HTTP response timeout in milliseconds.

    • Specifies the TCP connection timeout in milliseconds.

    • Specifies the TCP socket timeout in milliseconds.

    For example:

  3. Invoke Privacera Manager to apply the update:

    ./ update