- PrivaceraCloud Release 7.4
- Enhancements and updates in PrivaceraCloud release 7.4
- Known Issues in PrivaceraCloud 7.4
- PrivaceraCloud User Guide
- Overview of PrivaceraCloud
- Connect applications with the setup wizard
- Connect applications
- About applications
- Connect Azure Data Lake Storage Gen 2 (ADLS) to PrivaceraCloud
- Connect Amazon Textract to PrivaceraCloud
- Athena
- Privacera Discovery with Cassandra
- Connect Databricks to PrivaceraCloud
- Databricks SQL
- Databricks SQL Overview and Configuration
- Planning and general process
- Prerequisites
- Databricks SQL with Privacera Hive
- Connect Databricks SQL application
- Grant Databricks SQL permissions to PrivaceraCloud users
- Define a resource policy
- Test the policy
- Databricks SQL PolicySync fields
- Configuring column-level access control
- View-based masking functions and row-level filtering
- Create an endpoint in Databricks SQL
- Databricks SQL Fields
- Databricks SQL Hive Service Definition
- Databricks SQL Masking Functions
- Databricks SQL Encryption
- Use a custom policy repository with Databricks
- Connect Databricks SQL to Hive policy repository on PrivaceraCloud
- Databricks SQL Overview and Configuration
- Connect Databricks Unity Catalog to PrivaceraCloud
- Connect S3 to PrivaceraCloud
- Prerequisites in AWS console
- Connect S3 application to PrivaceraCloud
- Enable Privacera Access Management for S3
- Enable Data Discovery for S3
- S3 AWS Commands - Ranger Permission Mapping
- S3
- AWS Access with IAM
- Access AWS S3 buckets from multiple AWS accounts
- Add UserInfo in S3 Requests sent via Dataserver
- Control access to S3 buckets with AWS Lambda function on PrivaceraCloud
- Dremio Plugin
- DynamoDB
- Connect Elastic MapReduce from Amazon application to PrivaceraCloud
- Connect EMR application
- EMR Spark access control types
- PrivaceraCloud configuration
- AWS IAM roles using CloudFormation setup
- Create a security configuration
- Create EMR cluster
- How to configure multiple JSON Web Tokens (JWTs) for EMR
- EMR Native Ranger Integration with PrivaceraCloud
- Connect EMRFS S3 to PrivaceraCloud
- Files
- GBQ
- Google Cloud Storage
- Connect Glue to PrivaceraCloud
- Google BigQuery for PolicySync
- Connect Kinesis to PrivaceraCloud
- Connect Lambda to PrivaceraCloud
- Microsoft SQL Server
- MySQL for Discovery
- Open Source Apache Spark
- Oracle for Discovery
- PostgreSQL
- Connect Power BI to PrivaceraCloud
- Presto
- Redshift
- Snowflake
- Starburst Enterprise with PrivaceraCloud
- Starburst Enterprise Presto
- Trino
- Connect users
- Data access Users, Groups, and Roles
- UserSync
- Portal user LDAP/AD
- Datasource
- Okta Setup for SAML-SSO
- Azure AD setup
- SCIM Server User-Provisioning
- User Management
- Identity
- Access Manager
- Access Manager
- Resource Policies
- Tag Policies
- Scheme Policies
- Service Explorer
- Reports
- Audit
- About data access users, groups, and roles resource policies
- Security zones
- Discovery
- Classifications via random sampling
- Privacera Discovery scan targets
- Propagate Privacera Discovery Tags to Ranger
- Enable offline scanning on Azure Data Lake Storage Gen 2 (ADLS)
- Enable Real-time Scanning of S3 Buckets
- Enable Real-time Scanning on Azure Data Lake Storage Gen 2 (ADLS)
- Enable Discovery Realtime Scanning Using IAM Role
- Encryption
- Overview of Privacera Encryption
- Encryption schemes
- Presentation schemes
- Masking schemes
- Create scheme policies
- Privacera-supplied encryption schemes for the Privacera API
- Privacera-supplied encryption schemes for the Bouncy Castle API
- API date input formats
- Deprecated encryption formats, algorithms, and scopes
- Privacera Encryption REST API
- PEG API endpoint
- PEG REST API encryption endpoints
- Prerequisites
- Common PEG REST API fields
- Construct the datalist for the /protect endpoint
- Deconstruct the response from the /unprotect endpoint
- Example data transformation with the /unprotect endpoint and presentation scheme
- Example PEG API endpoints
- Make encryption API calls on behalf of another user
- Privacera Encryption UDF for masking in Databricks on PrivaceraCloud
- Privacera Encryption UDFs for Trino on PrivaceraCloud
- Syntax of Privacera Encryption UDFs for Trino
- Prerequisites for installing Privacera Crypto plug-in for Trino
- Download and install Privacera Crypto jar
- Set variables in Trino etc/crypto.properties
- Restart Trino to register the Privacera encryption and masking UDFs for Trino
- Example queries to verify Privacera-supplied UDFs
- Privacera Encryption UDF for masking in Trino on PrivaceraCloud
- Encryption UDFs for Apache Spark on PrivaceraCloud
- Launch Pad
- Settings
- Dashboard
- Usage statistics
- Operational status of PrivaceraCloud and RSS feed
- How to Get Support
- Coordinated Vulnerability Disclosure (CVD) Program of Privacera
- Shared Security Model
- PrivaceraCloud Previews
- Preview: File Explorer for S3
- Preview: File Explorer for Azure
- Preview: File Explorer for GCS
- Preview: Scan Generic Records with NER Model
- Preview: Scan Electronic Health Records with NER Model
- Preview: OneLogin setup for SAML-SSO
- Preview: Azure Active Directory SCIM Server UserSync
- Preview: OneLogin UserSync
- Preview: PingFederate UserSync
- Quickstart for Databricks Unity Catalog on PrivaceraCloud
- What do I need to do in my Databricks Workspace?
- Where is the sample dataset in my Databricks Workspace?
- What should I do in the PrivaceraCloud web portal?
- Access use-case - How do I give a user access to a table or restrict from running a SQL select query?
- Access use-case - How do I restrict a user from seeing contents of a column in the result of a SQL select query?
- Column masking use-case - How do I restrict a user from seeing contents of a column by masking the values in the result of a SQL select query?
- Access use-case - How do I disallow a user from seeing certain rows of a table?
- PrivaceraCloud documentation changelog
How to Get Support
Contact Technical Support if you need assistance with a Privacera product.
Privacera support is available as follows:
Use the Privacera Support Portal to log a ticket (registration required).
Call 1-888-768-9054 (toll free) or 1-510-751-1852 (international).
Log on to Zendesk site.
Use the Privacera Support Portal (account required)
Set up a Privacera Support Portal Account
Request an account by calling Privacera or by emailing support@privacera.com.
You will receive an email invitation from Zendesk.
Follow the instructions in the email to create your account.
Note your login credentials and bookmark the login page.
Create Tickets
From the Privacera Support portal home page, click Submit a request.
The Submit a request page displays.
Enter the ticket information. Fields are required unless otherwise noted.
Privacera Deployment Platform - Select your environment from the list.
Privacera Version - The software version running on your system.
Ticket Severity - Describes the impact of the issue.
Severity 1 (Urgent) - Critical application or service functionality is no longer operational. No workaround identified. (Applies to Production installations only.)
Severity 2 (High) - Critical application or service functionality semi-operational but impact is business-critical. May or may not have a workaround.
Severity 3 (Normal) - Other problems including user interface assistance, configuration assistance, deployment assistance, and application upgrades.
Severity 4 (Low) - Low-risk issues or requests for information. Doesn't impact the business.
Click Submit.
The system sends a status update by email when you create a ticket and when Privacera Support updates it.
View Your Tickets
On the portal home page, click your user name and select My activities form the list.
In addition to the fields used to create the ticket, you will see:
Id - The system-generated ticket number.
Status - The state that the ticket is in.
Support Assignee: The support engineer assigned to work on your ticket.
Priority: Mapped to ticket severity as follows:
Urgent: S1.
High: S2.
Normal: S3.
Low: S3.
Support Ticket Lifecycle
A ticket moves through these phases:
New: Initial state when you create a ticket.
Open: A support agent is assigned to the ticket.
awaiting your reply: The agent is waiting for more information from you.
Solved: The agent has resolved the issue.
Closed: Seven days after a ticket is set to Solved, the user can no longer update or post new comments but there will be a link to create a followup ticket if needed.
PrivaceraCloud Support
PrivaceraCloud Support is available for registered customers in a number of ways, via email, phone, and permitted remote access.
Permitted Remote Access
This feature enables Privacera Support to provide support by accessing your account as an authorized user. Remote support will have the same role as the authorizing user.
Unless otherwise requested, Privacera Support will not view or access information in individual accounts and does not have rights or access to log on to PrivaceraCloud account.
In some cases, however, its useful to allow access by Privacera Support in order to assist with configuration changes or to access and assist with policy definitions. For those purposes, PrivaceraCloud account administrators may request and enable time-limited remote access by Privacera Support. Authorization is token based and the token is limited to 24 hours and can be revoked by the authorizing user at any point prior to the 24 hour limit.
The access functions as an impersonation, so that the PrivaceraCloud Support login sees exactly what the authorizing user sees.
Setting this up is a multi-step process. To initiate this support, contact Privacera Support. You will be providing with a time-limited token, so coordinate with them in advance.
Steps:
Open the username menu (upper right navigation bar).
Under "Need Help?", click on "Contact Privacera Support".
That will open the Contact Privacera Support dialog, with a large GENERATE TOKEN FOR PRIVACERA SUPPORT button. Click this button.
The dialog will update and display a six digit support token. Provide this value to Privacera Support by secure methods (phone or encrypted text message).
The username menu will update to reflect that a support token is active, along with two new options: "Terminate" and Show Token List. (Show Token List will be added to this menu after the first use of Contact Privacera Support).
You may use Terminate at any point while the support token is active, to revoke its use.
You may also open Show Token List at any point. It will display a list of active and inactive tokens. You may also revoke any active tokens from this list.